Licensing Essentials

Parramatta Eels NRL Team Wallet

$12.99 $14.99

FOOTWEAR

Note - our shoes are listed in US sizes.

Exchange

Our exchange policy lasts 7 days on all non-sale items purchased in store and 30 days if purchased online. If the time frame has gone by since your purchase, unfortunately we can’t offer you an exchange.

Returns

Please choose your items carefully as we do not offer refunds. We do however issue store credits within 7 days on all non-sale items purchased in store and 30 days for items purchased online.

To be eligible for a exchange, your item must be unused and in the same condition that you received it with all original licensed tags. It must also be in the original packaging. Gift cards, personalized jerseys, hosiery, mouth-guards, whistles, earplugs, earphones, athletic cups and undergarments can not be exchanged or refunded.

Please do not send your purchase back to the manufacturer. 

Shipping

To return your product, you should contact us first by phone or email and then if advised so, mail your product to:

Att Online Store, 253 Pitt Street, Sydney, NSW AUSTRALIA 2000

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchange item.

Address:

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. For Australian Customers this must include complete name, unit number (if applicable), Street number, Suburb, State and Post Code. Providing a contact number is recommended and will help in case we need to confirm any details but we will not write the number on the parcel.

We will provide you with an estimated date for delivery of all parcels and while we make every effort to deliver by this time, all dates specified are estimates only. Unfortunately, we are unable to guarantee time of delivery.

It is the responsibility of the customer to inform Mick Simmons if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge inquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.